Privacy Policy

Welcome to the operating entity of our official website (hereinafter referred to as "the Website"). We respect and protect your privacy. When you use our services or receive services, the personal information you provide to us or that we collect about you will be collected, stored, used, and provided to third parties in accordance with the mobile application privacy policy (hereinafter referred to as "this Policy"). This Policy is closely related to your use of our products and services. Please read and understand all the contents of this Policy carefully. Once you confirm that you fully understand and agree to use the mobile application product or service, it means that you have fully understood and agreed that we may collect, use, and share your information in accordance with this Policy (as of the latest revised version). If you have any questions, comments, or suggestions regarding the content of this Policy, please contact us promptly through the contact information on the Website or the block explorer. If you do not agree to any content of this Policy or cannot understand the relevant content of this Policy, you should immediately stop accessing and using the mobile application.

I. This Policy Will Help You Understand the Following Content

1. What Information We Collect

During your use of the application services, we collect information necessary to achieve the product's functions in accordance with the principles of legality, legitimacy, and minimum necessity. We will collect information that you voluntarily provide or that is generated as a result of your use of the service through the following channels to provide you with better services and protect your account security. We will only collect, store, and use the following information about you to achieve these functions if you authorize us to collect and use your personal information. If you do not provide the relevant information, you will not be able to enjoy all or part of the products and services we provide.

II. Information You Fill in When Registering/Login to Your Account

1. Basic Information

When you register/login or use the application services, you can choose whether to authorize us to collect and use your nickname, avatar, login, and account creation. We collect your online identity information and frequently used personal device information with your consent or if you voluntarily provide it, to identify you as a user of the application.

2. Supplementary Information

You can modify your nickname, supplement your avatar, and other information (hereinafter referred to as "Supplementary Information"). Your supplementary account information will help us provide you with a better service experience. However, if you do not provide this supplementary information, it will not affect your use of the application's basic service functions.

3. Identity Verification

To comply with relevant laws and regulations, we need to collect your relevant information for identity verification (mnemonic phrase) when you use our digital services/functions. You will need to authorize us or our partner third parties to verify your information through a nationally recognized and trusted identity authentication agency for your identity verification, registration, and other purposes explicitly stated by us. We will legally record and retain verification information and results. This information will only be used to complete the verification purpose or for other uses stipulated by laws and regulations, and will not be used for any other purpose without your explicit authorization.

4. Security

To ensure the security of your account and transactions, we need to collect and process your device information and log information. We will use this information for operational analysis, customer service complaint handling, and to improve your service experience, we may synchronize the aforementioned information to subsequent versions of the application.

5. Camera Permissions

When you scan the charging smart terminal, if you wish to use the official QR code scanning service via the application, you can choose whether to authorize us to grant you camera permissions. With your consent or if you actively provide this permission, we will grant the system's camera permissions to access your camera or local photo album, including read/write storage permissions. We will use these permissions to read images or card information to provide you with the QR code authentication function. If the information you authenticate involves the personal information or privacy of others, please ensure that you have obtained the appropriate authorization.

III. Information Obtained When Using the Service

1. Service Log Information

When you use our services, we may automatically collect detailed information about your use of our services and store it as service log information.

2. Device Information

During your access to or use of our services, we collect your device information (device model, operating system version, etc.) to obtain information such as screen resolution for interface display, prevent abnormal logins from other devices, and retain necessary log information, thereby ensuring the security of your account, transactions, and system operation.

3. Software Information

For example: software version number, browser type, etc. To ensure the security of the operating environment or to provide services as required, we collect information about the mobile applications and other software you use.

4. IP Address

To protect users' legitimate rights and interests when using application services, identify abnormal accounts, and optimize related services, achieving the purpose of risk control and security management.

IV. How We Use

We strictly abide by the provisions of laws and regulations and agreements with users, and use the collected information in accordance with this policy to provide you with better services.

1. Information Usage Rules

We will use the collected information according to the following rules:

A. We will provide you with various functions and services based on the information we collect;

B. We will analyze the operation of our products based on the frequency and circumstances of your use of the application products or services, fault information, and performance information to ensure service security and optimize our products to improve our service quality. We will not combine the information we store in our analytics software with the personally identifiable information you provide. Channels for obtaining consent after informing you of the purpose of the change. We will use the collected information within the purposes covered by this policy. If we use your personal information beyond the scope of the stated purpose and directly or reasonably related to it at the time of collection, we will inform you again and obtain your explicit consent before using your personal information.

2. Security Protection

To improve your security, ensure a secure operating environment, identify abnormal account status, protect your personal and property safety from harm, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, plug-ins, and other security risks, and more accurately identify violations of laws, regulations, or relevant agreements and rules of Dianhun Network, we may use or combine your user information, transaction information, device information, and relevant network log information to comprehensively assess your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and handling measures in accordance with the law.

V. How We Store and Protect Information

1. Information Storage

1.1 Information Storage Methods and Duration

We will store your information through secure channels, including local storage (e.g., data caching using applications), databases, and server logs. Generally, we will only store your personal information for the time necessary to achieve the service purpose or for the shortest period stipulated by laws and regulations. After the necessary period, we will delete or anonymize your personal information, unless otherwise stipulated by laws and regulations.

1.2 Location of Information Storage

We will store user personal information collected within China in encrypted cloud storage in accordance with laws and regulations.

1.3 Notification of Product or Service Cessation

When our products or services cease operation, we will issue a public notice in accordance with relevant laws and regulations and protect your legitimate rights and interests in accordance with the law.

2. Information Security

2.1 Security Protection Measures

We strive to ensure the security of user information to prevent leakage, loss, improper use, unauthorized access, and disclosure. We use multi-faceted security protection measures to ensure that user personal information is protected at a reasonable level of security, including technological protection methods, management system controls, and security system guarantees. We adopt industry-leading technological protection measures.

2.2 Technological Means We Use

The technological means we use include, but are not limited to, firewalls, transmission encryption, storage encryption, de-identification or anonymization processing, and access control measures. In addition, we will continuously strengthen the security capabilities of the software installed on your device. For example, we will perform partial encryption on your device to strengthen secure transmission; we will also understand the application information installed on your device and the processes running on it to prevent malicious programs such as viruses and Trojans.

2.3 Management System

We have established a dedicated management system, processes, and organization to protect personal information security. For example, we strictly limit the scope of personnel who can access information, require them to comply with confidentiality obligations and conduct audits, and those who violate these obligations will be punished according to regulations. We will also review this management system, processes, and organization to prevent unauthorized personnel from accessing, using, or disclosing user information. We recommend that you pay full attention to the protection of your personal information when using our products and services, and we also provide various security features to help you protect your personal information security.

3. Security Incident Handling Measures

In the event of a security incident such as a personal information leak, we will activate our emergency response plan to prevent the incident from escalating. After a security incident occurs, we will inform you of the basic situation of the incident, the handling and remedial measures we are about to take or have already taken, and our suggestions for your response through announcements, notifications, or emails. If it is difficult to notify each individual, we will issue warnings through announcements or other channels.

Except in the following circumstances, we will not proactively share, provide, or transfer your personal information to third parties outside the application. If there are other circumstances where we share, provide, or transfer your personal information, or if you require us to share, provide, or transfer your personal information to third parties outside the application, we will directly or confirm that the third party has obtained your explicit consent to the aforementioned actions.

To provide the various services offered by the application, we may share your information with partners and other third parties. We will only share your information for legitimate, proper, necessary, specific, and explicit purposes as stated in this policy:

(1) To achieve the purposes described in Section 1, "How We Collect and Use Information," of this policy;

(2) To fulfill our obligations and exercise our rights under this policy or other agreements we have reached with you;

(3) To assist in handling disputes or controversies between you and others at your legitimate request;

(4) To provide your information at the legitimate request of your guardian;

(5) To provide information for academic research purposes;

(6) To provide information for the public interest in accordance with laws and regulations.

Even if the foregoing provisions apply, we will attempt to contact the guardian of any suspected minor who makes a purchase, and inform the guardian of the relevant purchase records and other information for reminder, confirmation, and processing. Unless otherwise stipulated in this policy and the Mobile Application User Agreement, we will inform you of the purpose of this public disclosure, the type of information disclosed, and any sensitive information that may be involved, and obtain your explicit consent.

(7) A list of situations in which our partners and third parties share your personal information:

Our products may contain third-party SDKs or other similar applications. When you use such third-party services on our products, we will clearly inform you through pop-up prompts and other channels whether you agree to their direct collection and processing of your information (such as through embedded code, plugins, etc.). Please refer to Appendix 1, "List of Third-Party Sharing of Personal Information," for information on the third-party SDK services currently included in our products. The collection and processing of information by such service providers are subject to their own privacy policies and are not subject to this policy. We will strive to review the business access qualifications of such third parties and endeavor to ensure their legality, compliance, and security. To maximize your information security, we recommend that you review the privacy policy of any third-party SDK service before using it. To protect your legitimate rights and interests, if you discover any risks associated with such SDKs or other similar applications, we suggest you immediately stop using them and contact us promptly.

2. Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

(1) Transfer with your explicit consent: We will transfer your personal information to other parties after obtaining your explicit consent;

(2) As our business continues to develop, we may engage in mergers and acquisitions, asset transfers, and other transactions. We will continue to protect your personal information in accordance with laws and regulations and standards no less stringent than those required by this policy, or require the new controller to continue to protect your personal information. However, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this policy and to obtain your authorization and consent again.

3. Disclosure

Unless otherwise stipulated in this policy or expressly required by law, we will not publicly disclose your personal information.

(1) In accordance with relevant laws, regulations, and national standards, we may share, transfer, or publicly disclose personal information without prior authorization or consent in the following circumstances:

(2) Directly related to national security or defense security; directly related to major public interests such as public safety, public health, and public awareness;

(3) Directly related to criminal investigation, prosecution, trial, and execution of judgments;

(4) For the purpose of protecting your or other individuals' life, property, reputation, or other major legitimate rights and interests, but obtaining the individual's consent is difficult;

(5) The personal information collected is information that you have voluntarily disclosed to the public;

(6) Personal information collected from legally publicly disclosed information, such as legitimate news reports or government information disclosure channels;

(7) Related to our fulfillment of obligations stipulated by laws and regulations.

Please note that information you voluntarily share or even publicly share when using the application services may involve your or others' personal information or even sensitive personal information. Please share or disclose with caution. If the information involves others' personal information, please obtain their consent before sharing or disclosing it. Please be aware that, according to legal provisions, if we take technological measures and other necessary measures to process personal information so that the data recipient cannot re-identify a specific individual and cannot restore it, the sharing, transfer, and public disclosure of the processed data do not require further notification to you and your consent.

VII. Your Rights

During your use of the application services, we may provide you with corresponding operation settings depending on the specific application product, so that you can access, correct, delete your relevant personal information, and exercise the right to change the scope of authorization and cancel your account. You can refer to the specific instructions of the corresponding application product for operation. In addition, we have also set up a complaint and reporting channel, and we will respond to and process your opinions within 15 working days.

VIII. Your Rights Include:

1. Right of Access

You have the right to access your personal information. You can view the relevant personal information you have provided to us according to the relevant instructions (or settings) of the application products and services we provide. This includes:

1.1 Account Information: You can log in to your personal center at any time through the relevant product page to access your personal profile information in your account, including: avatar, nickname;

1.2 Usage Information: You can view your usage information at any time through the relevant product page, including: history, order information, billing records;

1.3 Other Information: If you encounter operational problems during access and need to obtain other personal information that is not available as mentioned above, you can contact us through the channels provided in this Privacy Policy.

2. Right to Correction

You have the right to correct/modify or supplement your personal information. When you discover that the personal information you provided to us is incorrect, incomplete, or outdated, you can correct/modify or supplement your personal information in our products and/or services:

2.1. For some of your personal information, you can directly correct/modify or supplement it through "My - Click on your avatar," such as "avatar/nickname." Because your birthday information is related to the distribution of user birthday benefits, it cannot be modified after the initial entry and confirmation.

2.2. If you encounter difficulties in exercising the above rights, or if other online self-correction/modification services are currently unavailable, you can contact us. After verifying your identity, and provided that the correction/modification or supplementation does not affect the objectivity and accuracy of the information, you have the right to correct or modify erroneous or incomplete information, or in specific circumstances, especially in the case of data errors, you can submit your correction/modification or supplementation application to us through our published response and error reporting measures, requesting us to correct or modify your data, unless otherwise stipulated by laws and regulations. However, for security and identity verification purposes, you may not be able to modify some of the initial registration information submitted during registration.

IX. Your Right to Delete Your Personal Information

1. Deletion Request

For some of your personal information, you can request the deletion of the information you provided through the "Contact Us" section of Article VIII of this policy. Once you delete it, we will delete or anonymize such information, unless otherwise stipulated by laws and regulations.

2. Deletion Circumstances

You can directly request us to delete your personal information in the following circumstances, except where anonymization has been done or as otherwise stipulated by laws and regulations:

2.1 When our processing of personal information violates laws and regulations;

2.2 When we collect or use your personal information without obtaining your consent;

2.3 When our processing of personal information violates our agreement with you;

2.4 When you cancel your account;

2.5 When we terminate our services and operations.

X. Your Right to Change the Scope of Your Authorization

You can withdraw (or stop) the continued authorization of this permission at any time after authorization. You can also change or revoke these authorizations by following the instructions of your device's operating system. For example, you can grant, modify, or revoke your consent through the application's "Top Right Corner - Settings - Permission Management". You can also permanently withdraw all authorizations for us to continue collecting your personal information by canceling your account.

Please understand that each business function may require granting certain permissions and collecting necessary personal information to complete. Once you withdraw your consent or authorization, we will be unable to continue providing you with the services corresponding to the withdrawn consent or authorization. However, your decision to withdraw consent or authorization will not affect the personal information processing services previously carried out based on your authorization.

XI. You have the right to cancel your account

1. If you need to cancel your account, you can take the following steps:

1.1 You can apply to cancel your account through the contact information left on the official website or the block explorer;

1.2 Please understand that when you cancel your account, we will stop providing you with this product and service; and all rights and interests generated but not yet consumed during the use of the account's products and services, as well as future overdue benefits, will be cleared, and related historical orders will no longer be searchable. Please back up your order, product, coupon, and other information before proceeding. All content, information, data, and records under this account will be deleted or anonymized (unless otherwise stipulated by laws and regulations or required by regulatory authorities, such as the requirement that your network operation logs be retained for at least six months according to the Cybersecurity Law of the People's Republic of China). Once the account is cancelled, it cannot be recovered.

1.3. In the following circumstances, we will be unable to respond to your request in accordance with laws and regulations:

(1) Related to our fulfillment of obligations stipulated by laws and regulations;

(2) Directly related to national security and defense security;

(3) Directly related to public safety, public health, and major public interests;

(4) Directly related to criminal investigation, prosecution, trial, and execution of judgments;

(5) Where there is sufficient evidence to show that you have acted maliciously or abused your rights;

(6) For the purpose of protecting your or other individuals' life, property, or other major legitimate rights and interests, but it is difficult to obtain their consent;

(7) Involving trade secrets.

XII. How This Policy Will Be Updated

Our products and services will be continuously updated and optimized to meet the needs of you and other users. Therefore, when new services and functions change, we may revise this policy in a timely manner. Without your explicit consent, we will not reduce your rights under this Privacy Policy.

When the terms of this policy change, we will notify you of the changes through website announcements, push notifications, pop-up notifications, etc., and solicit your consent when the version is updated. Please read the revised Privacy Policy carefully. Your continued use of the mobile application indicates your consent to our collection, processing, or use of your personal information in accordance with the updated Privacy Policy.